Reference

panglimajp Privacy Policy: What We Collect and Why

The panglimajp Privacy Policy covers every piece of information you share when you open an account, verify your identity, or process a deposit through DANA, OVO, GoPay or…

Data stored securelyDANA, OVO, GoPay, QRIS coveredYour rights respectedIndonesia-specific scopeContact path available
panglimajp panglimajp Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to correct, export or delete the personal data linked to your panglimajp account, our privacy support team handles those requests directly.

Live Chat Open live chat from inside your account dashboard — available 07:00 to 23:00 WIB…
Email Support Send a detailed privacy request to our support address.
Account Help Centre Navigate to Settings → Privacy inside your account for a self-serve data-download option.
HOW WE HANDLE DATA

Explore Our Data Handling and Account Security Practices

Every account on panglimajp is protected by phone-number verification before first login, and session tokens expire automatically after 30 minutes of inactivity on mobile.

Phone Verification

Your account requires a verified Indonesian phone number before any session starts. This step protects your login from unauthorised access and ties your DANA or OVO wallet to a confirmed identity.

Cookie Policy

We use strictly necessary cookies for session management and optional analytics cookies you can decline on first visit. No advertising profile is built or sold from your browsing behaviour on this site.

Payment Data Security

QRIS scan codes and GoPay transaction tokens are never stored in plaintext. Payment processor responses are encrypted at rest and accessible only to our fraud and finance teams during dispute resolution.

Data Retention Schedule

Account registration data is held while your account is active plus a post-closure period where local law requires it. You can request early deletion of non-mandatory records through our privacy contact path.

Third-Party Processors

We share only the minimum data required with payment processors handling DANA, OVO, GoPay and QRIS transactions. Each processor is bound by a data-processing agreement that mirrors the protections in this policy.

Your Right to Access

Where local law permits, you may request a structured export of all personal data we hold. We deliver this within seven working days via your registered email address, in a readable format.

Common Questions About panglimajp Privacy Policy

The questions below cover what our Indonesia audience asks most often about how we collect, store and use personal data on panglimajp. If your question is not answered here, use the live chat or email channel listed in the contact section above.

We collect your name, phone number, email address and the payment method you register — such as DANA, OVO or a BCA virtual account. Device type and session logs are also recorded for security purposes during each login.

We share data only with payment processors required to clear your DANA, GoPay, QRIS or bank-transfer transactions. We do not sell personal data or share it with marketing networks outside the platform.

Transaction records are retained for the period Indonesian financial regulation requires. Session and device logs follow a 90-day rolling purge. After account closure, non-mandatory data is deleted on request where local law permits.

Go to Settings → Privacy inside your account for a self-serve download, or contact our support team by live chat between 07:00 and 23:00 WIB. We deliver export files within seven working days to your registered email address.

Yes. Send a deletion request through live chat or email with your registered phone number. We will remove non-mandatory data promptly; records required under Indonesian law are retained only for the regulated period.

We use strictly necessary session cookies that cannot be disabled, and optional analytics cookies you can decline on your first visit. No advertising profiles are built from your on-site behaviour; the cookie banner appears on first load.

OVO and GoPay transaction tokens are never stored in plaintext. Processor responses are encrypted at rest and accessed only by our fraud and finance teams when resolving a specific payment query or dispute.